Cancellation, No-Show & Late Arrival Policy

To provide each client with the full service time reserved for their appointment and to avoid delays for following appointments, we kindly ask that you review our cancellation and late arrival policy before booking.

Cancellations & Rescheduling
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Appointments cancelled or rescheduled with less than 24 hours’ notice may be subject to a $20 cancellation fee.

No-Shows
Clients who do not attend their scheduled appointment without prior notice may be charged 50% of the booked service price, plus applicable tax.

Late Arrivals
We understand that unexpected delays can happen. However, arriving late may affect the time reserved for your service and the appointments scheduled after yours.

Clients arriving 15 minutes or more after their scheduled appointment time may not be accommodated and may need to reschedule. A $20 late fee may apply.

If the remaining appointment time does not allow us to complete the booked service safely and to our service standards, the appointment may be shortened, modified, or rescheduled.

Thank you for respecting your appointment time and helping us provide the best experience for every Maison 1.55 client.

Service Warranty

  • At Maison 1.55 Nail & Beauty, we are committed to delivering the highest standard of nail care.

    If you are not completely satisfied with your nails, please notify us before your nails are cured under the UV lamp so we can make the necessary adjustments.

  • Manicure & Pedicure (Shellac/Polish):

    Up to 7 days from the service date.

    Please note: Changing to a different colour may incur an additional charge.

    Nail Extensions:

    Up to 2 weeks from the service date.

    This warranty covers issues caused by the salon, such as:

    Lifting

    Incomplete curing

    Chipping

  • The following are not included under the warranty:

    Damage due to improper home care (e.g., excessive exposure to water, chemicals, or aggressive filing)

    Damage caused by accidents or trauma (e.g., hitting or dropping nails)

    Natural nail growth or normal wear over time

    Alterations or redesigns performed after leaving the salon

  • To be eligible for a correction, clients must:

    Return to the salon within the warranty period

    Have the service originally performed by our salon staff

    Additional charges may apply if the nails require a complete redo outside the normal correction scope.

  • Maison 1.55 Nail & Beauty is not responsible for allergic reactions or nail damage resulting from pre-existing medical conditions.

    We reserve the right to refuse service if we believe the client’s nails are unsuitable for the requested treatment.