Cancellation & No-Show Policy

To ensure the best service and availability for all of our clients, we kindly request that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

  • Appointments cancelled or rescheduled with less than 24 hours’ notice may be subject to a $20 cancellation fee.

  • No-shows (failure to attend an appointment without prior cancellation) may be subject to a charge of 50% of the booked service price, plus a 13% tax.

We appreciate your understanding and cooperation.

Service Warranty

  • At Maison 1.55 Nail & Beauty, we are committed to delivering the highest standard of nail care.

    If you are not completely satisfied with your nails, please notify us before your nails are cured under the UV lamp so we can make the necessary adjustments.

  • Manicure & Pedicure (Shellac/Polish):

    Up to 7 days from the service date.

    Please note: Changing to a different colour may incur an additional charge.

    Nail Extensions:

    Up to 2 weeks from the service date.

    This warranty covers issues caused by the salon, such as:

    Lifting

    Incomplete curing

    Chipping

  • The following are not included under the warranty:

    Damage due to improper home care (e.g., excessive exposure to water, chemicals, or aggressive filing)

    Damage caused by accidents or trauma (e.g., hitting or dropping nails)

    Natural nail growth or normal wear over time

    Alterations or redesigns performed after leaving the salon

  • To be eligible for a correction, clients must:

    Return to the salon within the warranty period

    Have the service originally performed by our salon staff

    Additional charges may apply if the nails require a complete redo outside the normal correction scope.

  • Maison 1.55 Nail & Beauty is not responsible for allergic reactions or nail damage resulting from pre-existing medical conditions.

    We reserve the right to refuse service if we believe the client’s nails are unsuitable for the requested treatment.

Complimentary removal is available only for Maison 1.55 sets when returning for a new set. A removal fee applies for sets from other salons, new clients, and all heavy removals.

Removal Policy